Reg BI – also known as Rule 151-1 of the Securities Exchange Act of 1934 – applies to the code of conduct for broker-dealers and their staff when making recommendations to retail customers regarding securities transactions, investment strategies, asset rollovers, and other related business. It also applies to hold recommendations that are implicit when coming from mutually arranged investment account monitoring.
Reg BI requires that recommendations be based on a customer’s best interest. While “best interest” is not defined, it is broken down into four obligations placed on the broker-dealer and staff when interacting with retail customers, including:
Disclosure Obligation
Before broker-dealers can begin making recommendations to a retail customer, they must give a written disclosure detailing their relationship with the customer. This relationship summary explains the fees and costs the customer will incur, the types of services the broker-dealer provides, limitations on recommendations, any conflicts of interest, and any other important details regarding the terms of the arrangement and the scope of services offered.
Care Obligation
A broker-dealer is required to exercise diligence, care, and skill when making recommendations to customers. To meet the care obligation, broker-dealers must:
- Understand the risks, rewards, and costs of their recommendations and how those would apply to each specific customer’s situation;
- Believe that their recommendation is truly in the customer’s best interest; and
- Consider the investment as a part of the customer’s whole investment profile, examining each investment by itself and as a whole.
- Identify any potential conflicts and either eliminate them or disclose them to customers;
- Identify and mitigate any conflicts of interest where there is an incentive for a broker-dealer to place its interest before the client’s interest;
- Identify any material limitations such as a limited portfolio of products; and
- Identify and eliminate any sales quotas, bonuses, contests, or non-cash compensation.