The Big Data and Artificial Intelligence Working Group of the National Association of Insurance Commissioners (NAIC) is developing an artificial intelligence (AI) evaluation tool for use by state insurance regulators. The NAIC represents 33 independent U.S. insurance organizations. The purpose of the tool is to gauge the extent to which insurance companies rely on AI systems and how well they monitor their use. NAIC intends for state regulators to use the tool to identify and assess the financial and consumer risks posed by AI systems.
The current draft of the tool includes a chart measuring an insurer’s use of an AI system to manage certain tasks. Other information that the tool would collect includes:
- Control of an insurer’s AI governance framework;
- Testing methods for insurer AI systems;
- Involvement of the insurer’s board with AI usage; and
- How insurers effectively manage an AI system that may harm consumers.